End-of-Day & Cash-up Procedure

End-of-Day & Cash-up Procedure

PushPOS End of Day Cash-up Procedure

Staff Training Guide • Version 4.1.2+

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1. Purpose

This guide explains the complete End of Day (EOD) cash-up process in PushPOS. Performing EOD correctly ensures:

• Accurate cash reconciliation against system expected totals
• Proper float (start amount) is set for the next trading day
• Sales data is finalised, backed up locally and to the cloud
• The POS is cleanly shut down ready for the next session

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2. Before You Start

• Count the physical cash in the drawer first – have the totals ready by denomination.
• Close or transfer any open/unpaid orders if possible (the system will warn you if any remain).
• Ensure you are logged in with a user that has Manager / Cash Drawer permissions.
• Have a printer ready if you need hard-copy receipts of the cash drawer or EOD report.

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3. Step-by-Step Procedure

Step 1 – Login

On the login screen, enter your Login ID using the on-screen keypad, then press the green arrow to confirm.

Step 2 – Access the Cash Drawer

From the main order screen, open the Cash Drawer screen. This is typically accessed via the Manager button (bottom-left) or the side menu.

Step 3 – Count the Cash Drawer

1. On the Cash Drawer screen, tap the red COUNT DRAWER button.
2. The denomination entry screen appears. For each note/coin:
   • Tap the denomination button (e.g. $100, $50, $20…)
   • Enter the quantity using the keypad
   • The system calculates the subtotal and updates the overall COUNT and any SHORT / OVER amount
3. Continue until every denomination has been entered. The banner at the top will show “DRAWER COUNT SHORT/OVER” with the variance.

Step 4 – Reset Drawer & Set Start Amount (Float)

1. Once counting is complete, tap the green arrow (or the RESET DRAWER button).
2. The system prompts for the DRAWER START AMOUNT (the float you are leaving in the drawer for the next day).
3. Enter the start amount (e.g. 250.00) using the keypad and confirm with the green arrow.
4. The Cash Drawer screen now reflects the new Start Amount and Cash in Drawer.

Step 5 – Run End of Day

1. From the side menu (or Cash Drawer screen), select END OF DAY.

2. Review the End of Day report on the left (tender totals, order types, etc.) and the summary on the right (open/unpaid orders, voids, refunds).

   Important: If there are open orders, the button will show “RUN END OF DAY – X OPEN ORDER(S)”. You can still proceed, but it is best practice to close them first.

3. Tap the red RUN END OF DAY button.

4. The system will process:

   • Data Check
   • End of day finalisation
   • Local backup
   • Cloud backup

   Wait until you see “Backup completed” at 100% and all status lines show OK.

Step 6 – Shutdown POS

1. Tap SHUTDOWN POS on the side menu.
2. Choose the appropriate option:
   • SHUTDOWN POS – recommended for normal end of day
   • RESTART POS – if you need to reopen the same day
   • RESTART / SHUTDOWN WINDOWS – for full system reboot or power off
3. The POS application will close and return to the Windows desktop.

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4. Tips & Best Practices

• Always count physical cash before starting the electronic count – this prevents mistakes and makes variance investigation easier.
• Investigate any significant SHORT or OVER amounts before resetting the drawer. Record the variance if required by your store policy.
• Print the Cash Drawer and/or End of Day report if your procedure requires paper copies for the cash office or safe.
• If the EOD process fails at any stage (e.g. cloud backup), do not force shutdown. Contact support or retry after checking internet connectivity.
• The Start Amount (float) should match the amount of cash you actually leave in the drawer overnight.
• Open orders will not prevent EOD, but they will appear in the next day’s reports until resolved.

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5. Quick Reference Checklist

1. Login with your user ID
2. Open Cash Drawer → Count Drawer
3. Enter all denominations → note any variance
4. Reset Drawer → enter Start Amount (float)
5. Go to End of Day → review report
6. Run End of Day → wait for 100% Backup completed
7. Shutdown POS